Gambling Is Entertainment — Not a Financial Strategy
At 950ok, we believe that online betting and casino gaming should be an enjoyable leisure activity — nothing more. Whether you are placing a wager on a BPL cricket match, spinning the reels on a Pragmatic Play slot, or joining an Evolution Gaming live table, your experience should always feel exciting, controlled, and within your personal means.
We recognise that for a small number of players, gambling can develop into a pattern that causes harm — financially, emotionally, and in relationships. This is why 950ok has built a comprehensive responsible gaming programme that is available to every registered player from the moment they create an account, at no cost and with no stigma attached.
Our programme covers preventive tools (deposit limits, wager limits, session time limits), reactive tools (cooling-off periods, temporary self-exclusion, permanent account closure), and direct access to trained support staff available 24 hours a day, 7 days a week, including during peak cricket seasons, Eid, and major tournament periods when betting activity typically increases across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.
950ok strictly enforces a minimum age of 21 years for all registered players. Gambling is not appropriate for anyone under this age, and we use identity verification (including National Identity Card checks) to enforce this rule at the point of registration. If you suspect an underage person is accessing 950ok — including via your own device — please contact our support team immediately.
- Spending more money on gambling than you originally planned or can comfortably afford
- Chasing losses — placing bigger bets to recover money lost in previous sessions
- Neglecting work, family responsibilities, or daily routines because of gambling time
- Feeling anxious, irritable, or restless when you are not able to gamble
- Borrowing money, selling possessions, or using savings to fund gambling activity
- Hiding your gambling activity from family, friends, or colleagues
- Gambling as a way to escape stress, anxiety, loneliness, or other emotional difficulties
- Feeling unable to stop gambling even when you want to, or after deciding to quit
Recognising Problem Gambling Behaviour
Problem gambling can develop gradually. Being aware of the early warning signs — in yourself or someone you know — is the most effective first step toward getting help.
Preoccupation with Gambling: Constantly thinking about past gambling sessions, planning the next session, or finding ways to get more money to gamble with.
Escalating Stakes: Needing to bet larger and larger amounts of money to feel the same level of excitement — a sign of developing tolerance similar to substance dependency.
Failed Attempts to Stop: Making repeated unsuccessful efforts to cut back, control, or stop gambling — feeling powerless to follow through on the decision to quit.
Gambling to Escape: Using gambling to cope with feelings of helplessness, guilt, anxiety, depression, or other difficult emotional states rather than as casual entertainment.
Chasing Losses: Returning to gamble the day after a significant loss to try to win back what was lost — often resulting in increasingly large losses over time.
Deception and Secrecy: Lying to family members, friends, or employers about the extent of gambling activity, or going to significant lengths to conceal gambling from people close to you.
Financial Desperation: Resorting to borrowing money from bKash contacts, Nagad savings, friends, or family — or resorting to other desperate measures — to fund gambling sessions.
Relationship and Work Damage: Gambling is causing noticeable damage to important personal relationships, your professional performance, or your educational commitments.
Withdrawal Symptoms: Feeling irritable, restless, anxious, or physically unwell when attempting to reduce or stop gambling activity — difficulty concentrating on other activities.
How to Activate Self-Exclusion on 950ok
Log In to Your Account
Complete the 950ok Login process using your registered username and password. Ensure you are on the official 950ok.io domain and that the SSL padlock is visible in your browser address bar before entering your credentials.
Navigate to Account Settings
From your account dashboard, select "Account Settings" from the top-right profile menu. Look for the "Responsible Gaming" or "Player Safety" section within the settings menu.
Select Self-Exclusion
Choose "Self-Exclusion" from the list of available tools. You will be presented with duration options ranging from 6 months to permanent exclusion. Select the period that best suits your needs — you can always extend the duration later, but you cannot shorten it once set.
Confirm Your Decision
You will be asked to confirm your identity and acknowledge the terms of the self-exclusion. Once confirmed, the exclusion is applied immediately. You will receive a confirmation email at your registered address, and all promotional communications will cease within 24 hours.
Contact Support if Needed
If you prefer not to go through the account settings process, or if you need immediate assistance, contact the 950ok support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 1 hour and confirm by email.
Support Is Always Available
If gambling is causing distress in your life, you do not have to manage it alone. 950ok's support team is available around the clock, and the following resources are available to all players based in Bangladesh.
Live Chat Support
Access instant chat support from your account dashboard — available 24 hours a day, 7 days a week, including weekends and public holidays such as Eid and Victory Day.
Email Support
Send your responsible gaming request or concern to our dedicated support address. We aim to respond within 1 hour for urgent responsible gaming matters.
[email protected]Confidential Handling
All responsible gaming requests and disclosures are handled with complete confidentiality. Your account status and support interactions are never shared with other players or third parties.
Immediate Action
Self-exclusion and cooling-off requests submitted via live chat or email are processed within 1 hour — often faster. You do not need to wait for a new business day for protective tools to take effect.